THIS WEBPAGE IS NOT FOR RETAIL SHOPPING, ONLY FOR WHOLESALE.
By continuing and finalizing your purchase, you are accepting that you have a valid tax identification and ready to fax us upon request.
RETURN POLICY
We will accept returns for only two reasons (which will be explained below) and for these t w o reasons only. There will be no refund on returns. We will either replace the items or give store credit based on your choice.
1-You received wrong product (items you didn't order):
Please notify us in two business days of receiving the order. We will give you an RA number (return authorization number). Include this number with the items you are returning and ship to us. After we check the wrong items, and that items are not in your order , you will be reimbursed for shipping charges and we will ship you the correct ones or give you store credit.
2-You received defective product:
Please notify us in two business days of receiving the order. We will give you an RA number (return authorization number). Include this number with the items you are returning. After examining and confirming the defective products we will reimburse you for shipping charges send you a replacement shipment or give you store credit.
Please note that no returns will be accepted without an RA number . Refused returns will not entitle you for a replacement shipment, store credit or refund, and will be subject to 25% re-stocking fee.
SALES POLICY
If any item or items that have been ordered are not in our stock, we can not ship them. We are not responsible for missing items. We do not replace missing items with any other ones. We simply notify you by email or telephone than ship the order without missing ones.
All prices on this website are subject to change without prior notice.
PRIVACY POLICY
Goldchancetrading.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Goldchancetrading.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.
|